Personal Branding

Personal Branding focuses participants’ attention on the importance and business benefits of raising their profiles within their organization. Participants will explore the meaning and power of branding, explore their own personal strengths (using Strengthsfinder 2.0) and develop strategies for leveraging and highlighting those strengths in a humble manner. Participants will also explore opportunities to link their brand to their current position. Personal Branding is a 3.5 hour workshop.

Learning to Lead

Learning to Lead is designed to introduce participants to critical leadership concepts and skills. Though not all participants formally manage others, all need to be leaders, at all levels of the organization. In Learning to Lead participants will examine the differences between management and leadership, explore basic leadership principles, and create strategies for influencing without direct authority. Participants will use a selfassessment tool to begin to understand and craft their own leadership style. Learning to Lead is a one day workshop.

Influence Skills

Influence Skills teaches participants how to influence the behavior of others, even when they do not have direct authority. Participants will learn techniques for getting things done through other people, developing working relationships, and generating commitment toward projects and organizational goals. Influence Skills is a one-day workshop.

Presentation Skills

Presentation Skills gives participants an opportunity to practice and sharpen the skills required to speak effectively in front of groups. Participants will learn techniques for controlling nervousness, organizing content, using visual aids, and handling question and answer sessions. Presentation Skills is delivered as two half-day sessions, with optional one-on-one coaching after the workshop.

Write to Speak

Write to Speak targets the proven techniques to deliver presentation content in a manner accessible to the human ear and helps participants develop a powerful script and presentation notes for themselves and for others. Participants generate a script and presentation notes for an upcoming speech. Write to Speak is delivered as a one day session with optional one-on-one coaching after the workshop.

Business Writing

Business Writing gives participants tips and techniques to improve written communication. This workshop provides a process that enables participants to write organized and concise letters, memos, and e-mails quickly and efficiently. Participants will learn editing methods using their own writing samples. Business Writing is a oneday workshop.

Writing for Action: Report Writing for Research Analysts

Writing for Action: Report Writing for Research Analysts addresses the specific difficulties of writing lengthy, analytical reports and larger documents in an accessible, “reader-friendly” manner. Participants receive a tailored manual and a detailed line-byline analysis of their writing samples. Writing for Action: Report Writing for Research Analysts is a two-day program with optional one-on-one coaching after the workshop.

Professional Email

Professional Email addresses the staggering lack of professionalism in many e-mail messages. Participants learn the importance of composing a talking subject line, limiting content to one screen, using effective visual layout, minimizing attachments, and maintaining appropriate tone. Professional Email is a half-day workshop.

Time Management

Time Management enables participants to better prioritize their work, balance daily work with special projects, and handle urgent situations that arise. Participants learn techniques that will result in greater professional and personal productivity. Time Management is a half-day workshop.

Running Effective Meetings

Running Effective Meetings provides tips and tools that make meetings more effective. The importance of establishing clear meeting objectives and creating a meeting agenda are highlighted. Topics include preparing for the meeting, facilitating discussion, and controlling the meeting. Running Effective Meetings is a half-day workshop.

Understanding Work Styles

Understanding Work Styles helps participants to become more aware of their own personal behavior style and its impact on colleagues and customers. Included in this workshop is a social style inventory that provides participants with specific, written feedback from other people (selected prior to the workshop by the participant) on their social style. Understanding Work Styles is a half-day workshop.

Being a Team Player

Being a Team Player emphasizes the importance of teamwork in today’s business environment. Through the use of a survival simulation, participants experience the benefits of teamwork and identify actions they can take to improve their team’s performance. Participants also become more aware of their own interpersonal style and its impact on colleagues. Using an interpersonal style inventory, participants receive feedback about their own style. Participants practice adjusting or “flexing” their own styles to enhance team communication. Being a Team Player is a one-day workshop.

Cross-Cultural Communication: Conducting Business Across Cultures

The success rate of US managers communicating with diverse, multicultural populations is not as high as it might be. Many instances of failure are caused, not by inadequate skills or competencies, but by lack of preparedness in handling the cultural complexities of a multicultural population. Cross-Cultural Communication: Conducting Business Across Cultures targets sensitive cross-cultural communication as a vehicle to develop successful partnering relationships.Cross-Cultural Communication: Conducting Business Across Cultures can be delivered as a 3-hour workshop or as a full-day session.

Self-Coaching: Your Key to Becoming Unstoppable

Self-Coaching: Your Key to Becoming Unstoppable makes the invaluable point: It's not so much what happens to you that matters; it's how you respond to it. The world's most successful people know how to stay coolly rational, positive, focused and effective even under the most difficult of circumstances. In this one-half day workshop, participants learn how top business leaders and professional athletes control worry, fear, anxiety and self-doubt -- and how they can do the same through self-coaching. For many participants, this powerful workshop is a life-changing event.

Mentoring

Successful mentoring initiatives are based on mutually shared expectations. Mentoring is designed to ensure that mentors and mentees are both “on the same page” before entering into a mentoring relationship. Participants will gain a clearer understanding of their role in the mentoring process and will discuss tips for creating powerful mentoring relationships and building a “brain trust.” Mentoring is a 2-hour workshop.

On-The-Level Communication

On-The-Level (OTL) provides participants on both sides of any discussion with the skills necessary to keep the discussion focused, objective, and free of emotion and the “gamesmanship” that so often gets in the way. OTL quickly establishes the mutual importance and benefits of effective performance discussions. Participants get specific, written feedback from five other people (selected prior to the workshop by the participant) on communication skills strengths and weaknesses. On-The-Level is a oneday workshop.

Preventing Sexual Harassment

Preventing Sexual Harassment builds an understanding of both ‘Quid Pro Quo” and “Hostile Work Environment” sexual harassment. This workshop is designed to increase awareness of the impact of sexual harassment on organizational success. Video case studies and pre and post-tests build and measure participants’ understanding. Preventing Sexual Harassment is a half-day workshop.

Providing Quality Customer Service

Providing Quality Customer Service builds on participants’ experiences to define quality customer service. Participant will use a self-score instrument to identify personal strengths and development needs and to create action plans for improving the level of service they provide. Providing Quality Customer Service is a half-day workshop.

Train the Trainer

Train the Trainer gives participants an opportunity to practice developing training content and delivering interactive training that creates interest, involvement and commitment. Participants will learn to write clear, measurable objectives, develop content, and identify appropriate instructional methodology. Participants will learn and practice the skill of “reading” cues from groups and taking action to improve understanding. Fundamental presentation skills such as controlling nervousness, eye contact, physical skills and handling question and answer sessions are also covered. Participants will develop and deliver a brief training module and will receive feedback instructor and peers. Train the Trainer is delivered in two full days.

Emotional Intelligence

People who rise to the top of their field are more than just good at their jobs. They’re affable, resilient and optimistic. Success at work requires more than traditional cognitive intelligence. It also requires Emotional Intelligence - the ability to restrain negative feelings such as anger and self-doubt, and to focus on positive ones such as confidence and congeniality. This powerful one-day program improves participants’ awareness and abilities to manage the human side of superior performance and understand the impact Emotional Intelligence has on the workplace.

Action Learning

Action Learning has emerged as a method of choice for global companies, government agencies, and non profit groups that want to improve quality, cut costs, create new products and services, and change the cultures of their organizations. Companies as diverse as Samsung, Dow, GE, Deutsche Bank, Boeing, Sodexho, Novartis, Nokia and many others use Action Learning to solve complex problems, develop leaders, build teams and expand corporate capability. Action Learning solves problems and develops leaders simultaneously. Its simple rules force participants to think critically and work collaboratively. An Action Learning Coach encourages group members to reflect on their problem solving, elevating their group functioning and on their leadership skills.

Leadership Presence

Leadership Presence is designed to give leaders an experience of focused, clear, conversational and authentic communication. We help them become more powerful communicators by redefining communication and presentation, raising awareness, and providing techniques that improve delivery. Some of these techniques, while always business focused, come from the world of theater. Some exercises are videotaped. Leadership Presence can be delivered in a variety of formats depending on the needs of your organization.